Every DTH user must complete the KYC process – New update from TRAI


TRAI usually comes up with the latest updates month after month. Though some of the updates are related to the knowledge purpose.

But this time, TRAI has actionable work that needs to be carried out by the customers.

TRAI wants to bring a lot of new changes in the DTH industry. So, TRAI had released notice to the DTH operators to request their customers to complete a KYC process.

All DTH subscribers including Airtel Digital TV, Dish TV, Tata Sky, D2h and Sun Direct will be affected under these new rules.

The NEW KYC Process

However, KYC is got managed in all the online payment systems. So there won’t be any privacy issues to complete the process. Moreover, it is mandatory to complete the KYC process to continue the services.

The decision and the improvisation of the KYC process are for a long time.

The new KYC process will require a DTH representative to conduct the KYC process before the installation of new DTH for the new customers.

The representative needs the same address in the application form for the installment of the new DTH.

Basically the whole system will act as a complete process as if a customer is opting for a new SIM card.

All the records of the installation and the process need to be noted down by the representative person for keeping secured records.

The reason behind taking this decision

The regulation will be the main reason to keep take this decision. However, this decision is taken by the Ministry of Information and Broadcasting (MIB).

After completion of the KYC process, a legal identity will be registered under each DTH connection and can be used for major security measures.

With increasing subscribers of the DTH subscribers, it is necessary to regulate and monitor the subscriber’s identity.

Along with that, to verify the identity the operate will have to use an OTP password-based system with the registered mobile number.

Existing DTH operators

Many already have the DTH connections should also follow the same procedure as explained above.

However, TRAI takes complete responsibility for any data breach or any security vulnerabilities.

Even TRAI had mentioned that location cannot be tracked using the Special location-based services from the Setup boxes.

Cable users

if you compare the numbers, there are only 5.4 Crore DTH users compared to the 8.3 Crore Cable TV users.

if you have a cable connection, then there is no need to comply with the KYC process. Only DTH connection subscribers need to complete this process.

TRAI has given 2 years of time for DTH operators to complete the whole process.

However, TRAI will soon release an update for the KYC process for cable TV users as well.

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