Airtel is one of the largest mobile networks in our country and also trustworthy network. Really? not every time.
Airtel had recently cheated with approximately 31 lakh customers and let’s know the reason behind this….
As we know it is now mandatory to link our Aadhaar cards to our mobile numbers and even by issuing new SIM cards and Airtel comes with the new features that is Airtel payment bank accounts for Airtel customers and they are fewer people registering to Airtel bank payments knowing this Airtel had come up with cunning idea which backfired very badly and Airtel badly took Advantage of the Government rule to Link Aadhaar to our phone numbers.
Airtel had taken advantage to open Airtel payment bank accounts of the customers using their Aadhaar KYC without any prior intimation and even such payment bank accounts are being linked to receive LPG subsidy and as it is reported that more than 31 lakh customers are being cheated
Accounts under Airtel payment bank had received nearly 160 crores rupees credited to the Airtel payment bank accounts
UIDAI had temporarily blocked Bharti Airtel from Airtel payment bank from conducting Aadhaar based SIM verification of mobile customers using E KYC process as well as e-KYC payment bank clients.
Till the resolution of this issue, Airtel would not be able to carry out any electronic verification or link mobile SIM cards of its customers with a national ID Aadhaar card.
Also, customers will not be able to open a new account with Aadhaar KYC methods and in this tough competition scenario it would affect Airtel profits very much and it may get down very low and even many users are showing interest to port their SIM cards to other carriers.
Also, the reputation of Airtel will be affected due to these type of scams From latest updates it is stated that Airtel is making its move to resolve this issue as soon as possible and will try to retain the trust and they may launch new schemes at very low prices to attract More customers.
A recent update states that Airtel wrote to National Payments Corporation of India (NPCI) on Monday promising to return Rs. 190 crore (along with interest) to the consumers’ original bank accounts that were linked to the Direct Benefit Transfer (DBT), sources familiar with the development told PTI.